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Equipment, setup, testing
How do I check if FOB services are available in my area?
Use our Service Availability Checker on the homepage. Simply enter your address or select your location, and our system will instantly show you which services are available in your area. You can also contact our sales team at sales@fob.ng for personalised assistance.
What payment methods do you accept for new installations?
Online banking transfers
USSD payments
Payment through our MyFOB mobile app
Payment links sent via email or SMS
Credit/debit card payments through our secure payment gateway
Bank deposits and transfers
USSD payments
Payment through our MyFOB mobile app
Payment links sent via email or SMS
Credit/debit card payments through our secure payment gateway
Bank deposits and transfers
How can I pay my monthly bills?
You can pay your bills through several convenient methods:
Log into your customer account on our website
Use the MyFOB mobile app
USSD payment codes
Online banking
Visit our authorized payment locations
Set up automatic recurring payments
How can my estate or community get FOB services?
Use our Community/Estate Signup feature:
Fill out the estate service request form on our website
Provide details about your estate/community
Our team will assess feasibility and provide a customised proposal
Track your request status through our system
We’ll coordinate with estate management for installation planning
Fill out the estate service request form on our website
Provide details about your estate/community
Our team will assess feasibility and provide a customised proposal
Track your request status through our system
We’ll coordinate with estate management for installation planning
How do I relocate my service to a new address?
Log into your customer account and submit a relocation request
Contact our customer service team with your new address
Our technical team will assess availability and installation requirements
Schedule an installation appointment for your new location
Equipment pickup from your old location will be arranged if needed
Contact our customer service team with your new address
Our technical team will assess availability and installation requirements
Schedule an installation appointment for your new location
Equipment pickup from your old location will be arranged if needed
How do I become a FOB merchant/business partner?
Join our merchant network by:
Completing the Merchant Signup form on our website
Providing your business information and experience
Our sales team will review your application
Attend our partner orientation program
Start earning commissions as part of our sales network
Access ongoing support and training resources
Completing the Merchant Signup form on our website
Providing your business information and experience
Our sales team will review your application
Attend our partner orientation program
Start earning commissions as part of our sales network
Access ongoing support and training resources